What is Online Booking?

Booking online is simple, quick and secured. It is the most convenient way to search and book your flights. Online booking gives you greater control over your travel plans on the internet any time, anywhere through smart phones or tablets. You can get instantaneous access to a comprehensively detailed list of both flights and hotels. Choose the best price and pay online by credit card using our secure server.

How do I book an Airfare, Hotel or Car Rental Service?

  1. Search - Find a suitable flight/routing/date

    You can start by visiting "Book Online” section of the site. Choose “Flights” tab and start building your itinerary. Choose for a Return or One way ticket. Select your outbound flight by typing first 4 letters of the city you are flying from. Use Calendar functionality by selecting date and time when to depart. Choose your inbound flight, date and time. Specify the number of Adult/Child/Infant passenger /s. You can then choose the cabin class and click “Search” button.

    If applicable, use Advanced Search to search for time and preferred airlines.

  2. Select – Build an itinerary to suit your travel plans

    Within seconds your flight options are returned with the best fare highlighted at the top to show the cheapest option for your requested date. Planet Travel system has a unique functionality to find flights for other dates; it lists them on the flexible date tabs located at the top with date and price. “Search Filters” can refine search results by Price, Airline, Stops and Max Flight Time located at the bottom of the results page. You have several options like cheapest, cheapest on requested depart date, cheapest single carrier or shortest travel time to choose from.  You can quickly see the flights details, operating carrier, aircraft type and even terminal information. To check if the fare is refundable or changeable click on show fare rules. To assist you with your choice you can shop around by departure time or even preferred airlines. If you are happy with that, “select” your desired flight.

    If applicable, you can also add a hotel.

    Click “Add Hotel”, you will notice it already pre-populates your chosen dates and city from your flight details saving your time. Click “Search” and within seconds list of hotels will display in an easy to read page with hotel name, address, photos and approximately nightly rate. Click on the hotel name and detailed information including policies and rules will appear.  Click the Approx Nightly rate to choose the room you required and click “Book the Hotel” button.

    Note: All room rates are quoted in both Local Destination Currency and your home currency and converted at current exchange rate and subject to normal currency fluctuations. Credit Card will be used as a guarantee to secure your hotel reservation according to the terms and conditions at time of booking, which may include charging a fee if you fail to arrive. Full payment will be made & billed in Local Destination Currency to the hotel upon check-out. Separate International Currency Conversion fees may be applied by your credit card issuer.

    If applicable, you can also add a car. Follow the same procedures of adding a hotel.

    Note: Credit card will be used as a guarantee to secure your car reservation according to terms and conditions at time of booking. Car rates may appear in the destination local currency. Payments are to be made to the car company upon drop-off.

  3. Passenger and Payments – Pay online by credit card using our secure server

    As you continue your booking you can clearly see your full itinerary with details of all segments. You can then be presented with an option to request your desired seat using graphical seat maps. Scroll down and you can see the total airfare with taxes and fees displayed. Secure the booking by filling in all the required fields including payment details. Click “Confirm Details” button.  Accept the Rules and conditions, select book now and get confirmation straight away. You have an option to  print the itinerary which includes costs breakdown. Confirmation ticket will also be sent to you nominated email address.

    If you want to request a change or cancel an existing booking, call Planet Travel 0800 11 11 31. Please note certain fees may apply.
What is Planet Travel's Security Capabilities and Policy for Transmission of Payment Card Details?

All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL). Planet Travel does not store credit card details and all payments are handled by a secure, PCI compliant, third party.

Will my information be kept confidential?

Your information is kept secure. We will never disclose any information to any party for whatever reason, unless of course we are legally required to do so by the appropriate authorities.

Do I need a visa?

Valid visas are respnsibility of passengers. Go direct to the embassy website of the country you are planning to visit. This will have the most up-to-date information with a phone number you can call for more information.

Do I need a passport to travel?

A passport is required for all air travel overseas.

What are the things that are not permitted or tolerated on the site?

The site does not permit any abuse towards Planet Travel staff, there will be legal action taken if anyone chooses not to oblige with the rules we have set. We want to maintain a happy and safe environment for all!